top of page
fifthp_logo.png

Customer Experience & Employee Experience Agency.

 

Fifth P uses a human-centered approach to design new and improve existing customer & employee experiences. 

 

As a senior associate from 2014-2016, I worked with L&D departments to design learning strategies that activate new customer and employee experiences and measure their impact on the organziation. My services included speech-writing, presentation design for national large-scale events with 25,000 participants, e-learning development, and client workshop facilitation. 

"Franziska is a very creative and passionate instructional designer. She consistently produced high quality materials for our clients and was always looking for new and creative ways to engage learners. She is strongly committed to providing recommendations and tools that will create the desired changes and business results. In addition to being a skilled instructional designer, Franziska has a great eye for layout and design and she produced many aesthetically pleasing presentations and job aids. Her enthusiasm and positive attitude made her an invaluable member of our team.

Shana McEachren, 

Former Managing Director, FifthP 

bottom of page